Asset reunification
Reconnecting thousands of people with millions of dollars’ worth of assets
It is estimated that there is $26 billion of lost or unclaimed assets in Australia. $16 billion is superannuation and $10 billion is lost shares, dividends, insurance, bank accounts, property and other assets.
Identifying these assets completely and recovering them quickly with a minimum of effort for our customers is what we do. We make the complex simple.
Tracing lost or unclaimed assets is an arduous task for individuals due to the number of disparate sources and complex rules. Finding what you never knew you had is virtually impossible.
Having identified the assets, recovering them is equally complex as each company, registry, and custodian has individual policies and procedures that require strict adherence to achieve successful recovery of assets. For the inexperienced this process can take many months with frequent rejections.
How we help
We actively monitor more than $2.5 trillion worth of assets, of which an estimated $10 billion are lost or unclaimed. We return over $50 million of lost or unclaimed assets to thousands of customers all over the world each year.
Our lost asset monitoring system identifies lost or unclaimed assets and linkages to the legal owners. To recover the lost assets, our team of knowledgeable and dedicated recovery professionals streamline intricate recovery processes to ensure customers receive what is rightfully theirs, quickly and easily.
Key benefits
IP to know where the assets are
Proprietary databases and sophisticated analytics.
Minimal effort for customers
Our documentation, processes and team minimise the effort for our customers.
Quick and complete
We understand the recovery processes intimately and execute them quickly.
Risk-free
We are only paid out of recovered funds.
Process
An overview of the asset recovery process, from start to finish, is included below.
1. Identify lost or unclaimed assets and find the owners
Our lost asset monitoring system comprises proprietary databases and sophisticated analytical models. It surveils over $2.5 trillion of assets and monitors for signals and trends that may indicate lost or unclaimed assets. Upon identification of a lost or unclaimed asset, our specialised research team identifies and locates the rightful owners.
2. Establish our legitimacy
We contact the owner of the assets and establish our credentials. It is critical that our customers know we are a legitimate company to deal with and we answer any and all questions they have.
3. Complete asset recovery documentation
We prepare specialised documentation to recover the assets. This is designed to distil many complex processes into a simple set of documents for our customers. It takes 15 minutes to complete and we help via video calls.
4. Asset recovery and settlement
In 2-6 weeks we recover the funds and pay our customers either by cheque or bank transfer. Our fee is taken only on successful recovery of your money.