We are delighted to have reached the 500-review milestone and would like to sincerely thank all our valued customers. We have been rated ‘Excellent’ and achieved a score of 4.8 out of 5 at the 500-review milestone.
Every day we ask our customers to share their experience with us by posting a review on independent review platform Trustpilot. We are thrilled to see so many of our customers taking the time to post a review.
Reviews provide us the opportunity to identify areas for improvement, celebrate our wonderful team members, and also assist prospective customers to make informed decisions.
Legitimacy is a threshold issue for every customer when they are approached by us and customers providing independent input or their experience helps people we approach make informed decisions about whether to trust us. We are very grateful for any, and all, input.
On average we get a review a day. Interestingly most of our readers are from Australia and most of our reviewers are from the UK.
Reviews are read by the most senior members of our organisation, with our Chief Executive Officer, Simon Bligh, personally reading and replying to all 500 reviews.
We hope to hit the 1,000-review milestone by the end of 2026!