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FAQs and articles to answer the most commonly asked questions

Frequently asked questions

Who are you?

Worthington Clark is a leading genealogy and asset research firm.  Founded in Australia in 1981, we have been in business for over 40 years.  We have a proven track record with customers in Australia, New Zealand, the United Kingdom, Europe and the United States of America.

Why have you contacted me?

If we have contacted you, it is in relation to a lost, forgotten or unclaimed asset which we have located.  You may be the rightful owner, and we are trying to reunite you with the asset, or we may be asking for your assistance in contacting a member of your family to reunite them with their asset.

What are unclaimed assets?

There are many types of unclaimed assets including shares, bank accounts, insurance policies and inheritances.  These assets are generally in the care of a custodian who has lost track of the rightful owner.  The rightful owner may have lost track of the asset or may even be unaware that they are entitled to the asset.

How did you find me?

We have a dedicated research team who have over 40 years’ experience in locating individuals in Australia and throughout the world.  Our research team uses publicly available information and specialised databases to reunite people and assets.

What do you need from me to claim a lost asset?

To lodge a successful claim, we ask our customers to provide proof of identity, proof of a connection to the asset and / or proof of a connection to the registered address of the asset.  We may require certified copies of original documents.

What is the asset recovery process?

An overview of the asset recover process, from start to finish, is outlined here.

How long does it take to claim a lost asset?

Each case is different.  In general, it will take approximately 2-6 weeks to successfully claim a lost asset once we have received your claim documents.  We pay your progressively as we recover money.  Complex matters such as deceased estates, trusts or superannuation entitlements may take longer.

I manage my finances carefully and I’ve never lost anything. How could an asset be missing?

There are many reasons an asset can become lost, forgotten or unclaimed such as death, divorce, change of address or, corporate restructures.  In many cases, our customers did not even know the asset existed.

How can I check if you are a legitimate business?

Worthington Clark Pty Limited (ABN 57 002 216 953) has been a business registered in New South Wales since 1981.  Visit our credentials page to verify our legitimacy.

Who else do you work with?

We have an excellent reputation with government agencies, share registries, stockbrokers, law firms and financial advisors.  We have a network of international researchers and lawyers, enabling us to specialise in the recovery of lost and unclaimed assets throughout the world.

How do you get paid?

We offer a success based commercial model.  This makes our asset recovery risk-free for customers as we are only paid out of recovered funds.

Can you locate a missing executor or beneficiary?

Yes, we can help locate missing executors or beneficiaries.  We have an extensive global network of researchers and resources to find key individuals named in a will.

What does intestate mean?

A person is considered to have died intestate when they die without leaving a valid will.

Who is entitled to intestacy?

Intestacy entitlement is determined by the laws of the relevant jurisdiction, generally, the closest surviving relatives of the deceased are given priority in the distribution of assets.  If there are no surviving relatives entitled to inherit the estate, it may be transferred to the government or the state.

What does the estate of a person mean?

An estate refers to all the assets and liabilities a person owns at the time of their death.  It can include real estate, bank accounts, investments, personal property, and any debts or liabilities owed by the person.  When a person passes away, their estate becomes a separate legal entity, with its own rights and obligations.  The estate will be managed by a legal representative typically appointed in the deceased’s will or by the court if there is no will.

What is a probate genealogist?

A probate genealogist is also known as an estate genealogist who specialises in researching and tracing the genealogy or family history of a deceased person to identify and locate heirs who may be entitled to inherit from the estate.  Probate genealogists typically work on behalf of legal professionals, such as solicitors or administrators, to help identify and locate heirs and other interested parties.  They may use various tools and resources, such as genealogical databases, public records, and probate records to gather information about the deceased and their family members.

Support articles

I received a letter from Worthington Clark

I received a letter from Worthington Clark

If you have received a letter from us, it is because we believe that you, or a member of your family, may be the beneficiary of lost or unclaimed assets.

What is the asset reunification process

What is the asset reunification process

An overview of the asset recovery process, from start to finish.

How to certify documents

How to certify documents

A certified copy of a document is one that an authorised certifier has confirmed to be a true copy of the original document.

What is intestacy entitlement research

What is intestacy entitlement research

If an individual dies without a Will or with an invalid Will this is known as dying intestate.

Get in touch with us

Call us or email us anytime – if our team is unable to take your call, please leave a message and we will call you back as soon as possible.

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Australia 02 4868 6888
United Kingdom 020 3953 7700
New Zealand 09 964 0760
Rest of the World +61 2 4868 6888

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